Ways for Fixing QuickBooks Error Code 267

 

The Error Code 267 of QuickBooks is the kind of Error that triggers when any user is trying to access a past invoice. This action is generally done when any wrong data gets recorded in the list like memos, transactions, invoices, etc.

QuickBooks Error Code 267 shows the message of warning as “Rebuild Not Working”, which indicates triggering of the Error due to damaged data because generally, Rebuild tools are to fix the data of the company. Are you also stuck with this Error of the QuickBooks? Let’s look after the symptoms, causes, and steps of fixing the Error.

Causes of QuickBooks error code 267

Below are some common factors that trigger the Error code 267 in QuickBooks software. The leading cause behind this Error is when any user searches for an old invoice that either does not exist or is incorrect. Let’s look after the other causes:

• The fundamental reason behind triggering this Error is “Damaged Invoice.”
• An incorrect balance on the balance sheet will trigger an error in QuickBooks.
• Missing transactions or items from a data file.
• The records present on the balance sheet are inaccurate.
• Void or wrong entries are currently on the invoices.
• The QuickBooks error code 267 will trigger if any entry of discrepancy gets recorded in financial reports. 

Symptoms of QuickBooks error code 267

Whenever the QuickBooks Error Code 267 triggers, it shows some symptoms which convey to the user that an error is triggering their work. It is advised to cure the Error as soon as possible. Let’s check out some of the known symptoms:

• When the software stops or slows down in responding to users' requests, such as mouse clicks or keyboard taps.
• The QuickBooks shows a gray glitchy or Black & white screen.
• If the operating system or QuickBooks gets suddenly shut down to avoid any further damage.
• The user isn’t able to access the data files of the company.
• Also, if the user is not able to update, their application shows triggering of Error Code 267.

What are the Steps to Fix QuickBooks Error Code 267?

Following are the troubleshooting methods to resolve the QuickBooks error code 267:

Step 1: Verify the Data

• First, close all the active programs on your Windows.
• Now, go to the “QuickBooks” and click on the “Files” menu.
• Under the “Files” menu, choose “Utilities,” in which you’ll get the “Verify Data” option.

• You’ll have to perform a data rebuild if QuickBooks finds any data damage.

 

Step 2: Rebuild the Data

• Under the same “Utilities” option, you’ll also get an opportunity to “Rebuild Data,” click on it.

• Hit “OK” on the warning message appearing after the previous step.
• Before rebuilding data, you must backup all the portable company files to prevent loss of transactions, invoices, etc.
• You’ll have to locate the “location” where you want to save the backup file.
• Click on the “No” option when you are asked to replace the existing file with another backup file.
• After creating a backup file, you’ll need to provide a “New Name” to the file.
• Save all the changes you have made till now.
• As the backup fails, opt to Cancel the prompt named “Rebuild,” and the rebuild data utility begins.

Step 3: Verify the left damage to the data

• First, locate the file and click on the “Utilities” tab in the QuickBooks application.
• If any extra damage has been located, it needs a manual correction.
• You will have to find the issue in qbwin.log and find an appropriate solution at the official desktop site.
• Also, you are required to restore the backup created by you previously.
• While restoring, ensure you don’t overwrite the “Existing Company File.”

Step 4: Remove the error 267 by deleting the invoice and then create a new one

• First, find out the invoice which is the root cause of the problem.
• Click on the “Home Button” at the bottom of the screen & open the “Invoice” window.
• Hit the “Delete” key to delete the invoice and press “OK” to confirm your choice.
• To recreate the invoice, opt for “Audit Logs” from the gear option available on the screen.
• Click on “Show only these events, transactions” in the filter.
• Later, select “Deleted Transaction” and click on “OK.”
• Search for the deleted invoice and go to the “View” tab under the “History” section.
• Do note the specifics before duplicating an invoice.
• Now, click the “+New” button and choose “Invoice.”
• Save all the changes.

Conclusion

The article has covered almost all the possible steps to fix Error Code 267 in QuickBooks under the service of technical experts. By following the steps till the end, it is ensured that Error 267 will be resolved. However, if a user still faces the same Error, it is suggested to contact our 24/7 QuickBooks error support team via our helpline i.e., 1-800-615-2347.

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